Returns & Exchanges
At AdeoPets, we want your stylish companion to feel as good as they look, which is why we offer a 30-day window for returns and exchanges on all unworn pet apparel. If the fit isn't perfect or the style isn't right, we are committed to making it right for you and your furry friend.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is free of pet hair, odors, and signs of wear.
Ship It Back
Print your prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the return at our warehouse, we will issue a full refund to your original payment method or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing